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Best Price Guarantee

BEST PRICE GUARANTEE

We guarantee you the lowest fares to your favorite destination.

How it Works?
  • Make a reservation with Findmyfare
  • Go ahead and compare.
  • If a lower fare is found, email us the quotation to [email protected] and we’ll match it.

 
FAQ’s

Who will Findmyfare accept airfare quotes from?
  • Other Srilankan travel agencies, airlines and other Srilankan registered businesses and websites. The quote must be printed on the competitor’s letterhead, scanned and emailed. Or, if from a competitor website, a screenshot must clearly show the website and must also be at the final payment stage.
What fares will Findmyfare price beat?
  • Our Best Price Guarantee applies to airfares that originate/depart from Colombo.
What if I want to travel on a different date than on my original quote?
  • The price match applies only for travel on the same dates, airlines and flight numbers, for the same number of passengers and in the same booking classes.
Will Findmyfare match quotes from foreign websites or for travel that originates outside Sri Lanka?
  • No.
What happens if I have already booked and paid in full and then find a cheaper price for the same flight?
  • Findmyfare will only price match where your quote is presented to us for tentative bookings. Of course, your Findmyfare consultant will be happy to rebook on the cheaper fare if it is available at the time you are travelling. Change and cancellation fees and conditions specific to your original booking will apply.
What if I want to use this price for my friends to book?
The quote must reflect the number of passengers looking to book as per the genuine quote. Of course, if we can book everyone at the same low price we'll do so.




Terms & Conditions
  1. The guarantee is valid only for published retail fares* for exactly the same flight(s), travel date(s), and travel itinerary for the same number of passenger(s);
  2. Fares must be in exactly the same cabin(s)/class (First, Business, and Economy) and carry exactly the same fare rules and restrictions;
  3. Passenger’s travel should originate from Sri Lanka;
  4. The price match deal cannot be used in conjunction with other offers or deals; 
  5. In order to be eligible for lowest fare guaranteed scheme, passenger must first make an online reservation with the payment on findmyfare.com & then find an airfare that is available to the general public from another travel agent or an online travel agent that is lower. Customer can fill in the details requested in the claim form to enter to this offer;
  6. Promotional fares on other travel agencies or airline websites will not be valid to be applied for a claim;
  7. Lowest fare guarantee scheme will not be applicable for bookings that are rescheduled, cancelled or refunded;
  8. To be eligible for the challenge, passenger must fill in the details within 24 hours from the date of booking their Air Ticket from findmyfare.com. Passenger is required to obtain a printed confirmation of such airfare quote with airfare price, booking conditions, travel dates, number of passengers, airline and date of quote clearly mentioned;
  9. Late submissions of competitor quotes (submissions after 24 hours) will not be considered;
  10. If the competitor quotes are lower and will match all the requirements of lowest fare guarantee scheme, the refunds will be made to customers within 10 working day;
  11. Findmyfare reserves the right to withdraw, modify or change all or any of the rules, terms & conditions applicable to this promotion at any given time without prior notice;
  12. If any dispute arises regarding any of the terms and conditions contained herewith, the decision of Findmyfare shall be considered final;
  13. Other general Findmyfare Terms and Conditions apply.



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